FAQ

FAQ

Shipping

When will I receive my order?

I ordered multiple items but I only received one, where are my other items?

Can I prearrange the date of delivery?

Do you deliver during weekends and holidays?

I need my order now, Can Gazify Shop speed up the delivery?

I just received an email saying that my item has been shipped. When will I receive my order?

I ordered multiple items, but why did I received only one email and one tracking number?

How can I know the exact date and time of delivery?

Can I cancel my order after order has been shipped?

Can Gazify Shop deliver the package to my office?

Return and Refunds

How long do I have to return my item?

I received a wrong item that I did not order, what should i do?

Where should I return my package?

What is your Return & Refund Policy?

Orders & Payments

Do you have a secure payment?

How do I place an order?

I have ordered and confirmed payment with Gazify Shop. What should I do next?

How can I order without an account on Gazify Shop?

Will I receive any order confirmation after placing an order?

Your Account

How do I register for a Gazify Shop account?

I cannot log in, I forgot my password, what should I do?

How can I change the address information in my account?